Water Industry Regulation Transformation Programme - Environment Agency

Water Industry Regulation Transformation Programme

Water Industry Regulation Transformation Programme

graphic image in green and white reading "your environment, your career"

As we are expanding and improving water industry regulation, we are in need of more dedicated specialist to ensure we are holding water companies to account.

We are changing the way we regulate the water industry, embedding a new approach that targets our resource and interventions to uncover non-compliance and drive better performance from the water industry.

Available Roles:


Improving Water Industry Regulation Roles:

Environment Agency staff

We are a dedicated team focused on improving water company regulation, which is crucial for the water cycle and environmental protection. Our areas of expertise include incidents, storm overflow, flow compliance, enforcement, training, and regulatory strategy.

As part of the Environment and Business (E&B) Directorate, we support the Environment Agency by leveraging evidence, expertise, and innovation to enhance delivery, influence policy, and secure resources. We shape our organization’s approach, set priorities, and work towards better environmental outcomes and regulation.

Through collaboration with various teams and colleagues, including practitioners, executive directors, and stakeholders in local delivery, national initiatives, procurement, and finance, we strive to make a positive impact.

Storm Overflow – Data, Information And Engagement Roles:

A water quality focused national regulatory team of specialists enabling strategic change within the water sector particularly focusing upon storm overflow data, information, and engagement. It involves intelligence-led identification and resolution of potential storm overflow compliance issues in an efficient and timely way. The team works with E&B colleagues to keep the business up to date on EDM compliance activities.

We also support Defra policy colleagues in developing new policy and legislation and work to embed the storm overflow monitoring and reporting requirements of the Environment Act 2021 into the wastewater sectors business. The team works to inform and develop a nationally consistent approach to deliver 100% compliance at storm overflows to agreed timescales.

EA office hard at work

Event Duration Monitoring (EDM) Delivery Roles:

EA staff making a note of a changing graph

Supporting intelligence-led identification and resolution of potential storm overflow compliance issues in an efficient and timely way.​

Working with other across the business to inform and develop a nationally consistent approach to deliver 100% compliance at storm overflows to agree timescales.​

Working with key external stakeholders to embed and secure support for new processes and ways of working through the EDM task and finish group.  ​

Working with E&B colleagues to keep the business up to date on EDM compliance activities.​

Principal Regulatory Officer Roles:

Regulatory Officers identify where improvements are required across the water industry, through analysis of data and intelligence and to implement effective delivery plans and regulatory interventions.

This is a new team working to protect and improve the water quality of our rivers, coasts, and groundwater through effective and efficient regulation of water companies. The team will be made up of nine Principal Regulatory Officers, each one facing an individual water company and working alongside a network of colleagues in national and local teams.

The goal is to drive up and maintain a regulatory approach across the Environment Agency’s portfolio of water industry compliance activity, so that our water company regulation is consistent, proportionate and robust.

EA team setting up some equipment while in full PPE

Water Company Account Officer Roles:

Working in national teams Water Company Account Officers influence and improve the environmental performance of water companies

Account management teams are responsible for driving national operational work with water companies, keeping a comprehensive overview of their environmental performance and strategic plans to influence improvements and future investment at a senior level.  

They work closely with local and national policy teams, to regulate and report on water company performance and form part of the Operations Catchment Services department who use evidence, expertise, and innovation to drive performance and influence investment.

Your Environment, Your Career

We will support robust regulation by transforming our use of data, providing better intelligence to support regulatory decisions, including improving our digital capability alongside increased training in auditing and assurance.

This programme has been set up to enable the Environment Agency to secure clean and plentiful water through a focus on our regulation of water companies. To do this we set and deliver our catchment strategy, provide regulatory services, advise and enable water related enforcement, oversee environmental planning, monitoring and permitting. Our national subject matter experts work to advise and support teams in Operations.

It is part of the wider changes we are making to improve how we deliver regulation more broadly. We are looking at how we optimise leadership of sectors and regimes and simplify governance to support swift decision making.